Privacy Policy

Bathroom & Kitchen Makleaar

1. Target

This policy applies to all processing of personal data carried out by Bathroom & Kitchen Makleaar and aims to inform the user on how Bathroom & Kitchen Makleaar carries out the processing of personal data (including details on the type of personal data collected and the purpose of processing) and on the user's rights in relation to their personal data.

2. Contact - How can I get in touch?

In case of questions regarding the Privacy Policy, the user may contact Bathroom & Kitchen Makleaar through the following means:

• Head office is located at: Donkerweg 3, Heerhugowaard

• Contact phone number is: +31850608665

The user can establish a direct and effective communication with Bathroom & Kitchen Makleaar by sending a written communication to one of the addresses mentioned or by sending an e-mail to the address: badkamerenkeukenmakelaar@gmail.com In addition, information about the controller responsible for processing your personal data is given below:

• - Trade name: Bathroom & Kitchen Makleaar

• - Id: bathroom/kitchen broker

• - Address: Donkerweg 3, Heerhugowaard

• - E-mail: badkamerenkeukenmakelaar@gmail.com

3. Processing identification - How do we collect personal data?

In accordance with current data protection regulations, in particular,

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR")

Bathroom & Kitchen Makleaar collects personal data in its possession when the user:

• (i). completes the forms at https://badkamerenkeukenmakelaar.nl/ ("site");

• (ii). subscribes to the newsletter;

• (iii). replies to a poll or completes a web form;

• (iv). completes a printed form;

• (v). sends an e-mail or communicates by phone, which is then loaded into the corresponding forms;

4. Personal data collected - What personal data do we collect?

Bathroom & Kitchen Makleaar collects information when their web page visits, mainly through the completion of its registration forms.

The following data are collected: full name, email, phone number and address.

As a rule, when personal data is requested in order to use a service or access certain content, its provision is not mandatory, except in those cases where it is specifically indicated that it is data required for the provision of the service. In this case, the user can freely choose not to register and/or contract the services.

The user declares and guarantees that all data provided by him are true and correct and undertakes to update them. Changes shall be notified to the Data Protection Officer or to the address mentioned in Article 2 above.

The user also acknowledges that the data requested by Bathroom & Kitchen Makleaar are necessary, appropriate and not excessive to fulfil the purposes mentioned in Article 5 below, which would be impossible if these data were not provided.

Any false or inaccurate statement arising from the information and data provided, as well as the damage this information may cause, will be the responsibility of the user.

5. Purpose - What do we use personal data for?

The personal data requested by the user will be used for the following purposes:

• If services are offered through the Site, to establish and maintain a commercial relationship, and to conduct the business and provide the services of Bathroom & Kitchen Makleaar (including, without limitation, the management, administration, provision and improvement of services).

• Sending newsletters, as well as commercial communications, promotions and/or advertisements from Bathroom & Kitchen Makleaar, occasionally or periodically. The e-mail address provided by the user when filling in the form on the Site may therefore be used to send information and provide updates on the request for services, as well as news about Bathroom & Kitchen Makleaar (occasionally or periodically), updates, information on related products or services, etc. This processing is based on our legitimate interest to promote our products and services.

• Conducting a survey or competition

• Personalising the user experience, increasing our ability to meet their needs.

• Improvement of Bathroom & Kitchen Makleaar's Site and service offerings, based on Bathroom & Kitchen Makleaar's legitimate interest to continuously improve its products and services.

• Processing transactions and complying with legal obligations to which Bathroom & Kitchen Makleaar is subject, such as tax obligations. The data subject to processing will not be used for purposes different from or incompatible with the above purposes that justified its original collection. With all this said, it is noted that, in addition to the purposes for which they were expressly collected, the recorded data may also be used for doing statistics, managing incidents or conducting market research. In these cases, however, Bathroom & Kitchen Makleaar will conduct a compatibility analysis in accordance with the applicable regulations. The processing will only be permitted if the original purpose is compatible with the new purpose or is permitted in accordance with an independent legal basis. In these cases, the user will be informed about the changes in the purpose or legal basis for processing their data. We remind the user that they can oppose the sending of commercial communications (unsubscribe) and stop receiving emails from Bathroom & Kitchen Makleaar, reliably notifying Bathroom & Kitchen Makleaar, which will proceed to interrupt in the shortest possible time after receiving such communication. For this purpose, it may send an email to the address indicated in Section 2, a postal mail addressed to the address indicated in Section 2 hereof, or directly follow the unsubscribe instructions detailed at the end of each email of Bathroom & Kitchen Makleaar.

6. How we use your information

We will use the information we collect about you for the following purposes:

• Administration information

• Create account user

• Testimonials

• Collecting customer feedback

• Enforce T&C -Manage customer orders

• Support

• Targeted ads

• Administration information

• Site protection

• Dispute resolution

• Managing user accounts

If we want to use your information for any other purpose, we will ask for your consent and we will use your information only after you have given your consent and only for the purpose for which you have given your consent, unless we are required to do so by law.

We keep your personal data with us for 24 months after user accounts become inactive or as long as we need it to fulfil the purposes for which it was collected as described in this privacy policy.

7. Permission

By providing personal data to Bathroom & Kitchen Makleaar, the user declares the full and unconditional processing of such data by Bathroom & Kitchen Makleaar. The user hereby voluntarily, expressly and informatively authorises Bathroom & Kitchen Makleaar to use the data collected for the purposes mentioned in paragraph 5, as well as its inclusion in the Bathroom & Kitchen Makleaar database.

Bathroom & Kitchen Makleaar carries out the processing of the user's data justified by: (i) the user's entering into an agreement with Bathroom & Kitchen Makleaar, in accordance with the terms and conditions made available to the user upon completion of the service request form (prior to any appointment), which the user may accept (after reading it) by checking the checkbox provided for this purpose; and (ii) the user's free, informative and unambiguous consent, given after reading through this privacy policy informing Bathroom & Kitchen Makleaar of the treatment it will carry out with your data, and if you agree to this, by the checkbox included for this purpose in the application form for services. The processing of data not covered by any of the legal grounds indicated above will be carried out if Bathroom & Kitchen Makleaar considers it necessary to protect a legitimate interest and only if it does not violate the user's fundamental rights and freedoms.

8. Expiry date - How long do we keep them?

Data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes described in paragraph 5 above. In particular, personal data will be kept for as long as the business relationship is in force (and to the extent that the user has not previously requested deletion) and for the period during which obligations, indemnities and/or responsibilities may arise from the business relationship or for the services provided.
Bathroom & Kitchen Makleaar informs that it will retain the essential information to identify the origin of the stored data for the duration of the customer's relationship with Bathroom & Kitchen Makleaar and/or withdrawal of consent by the user in accordance with the information in paragraph 5 of this Privacy Statement and/or the time required by applicable law.

9. Confidentiality / Assignment / International Transfer - Does Bathroom & Kitchen Makleaar share data with third parties?

Bathroom & Kitchen Makleaar will keep the personal data collected private and confidential and will not use it for purposes other than those mentioned in Article 5 above. Bathroom & Kitchen Makleaar requires the signing of confidentiality and personal data processing agreements by its employees and third-party service providers that have access to the contents of the databases (or include these obligations in the service agreements that Bathroom & Kitchen Makleaar enters into with such providers, as indicated in the next paragraph).

The user's personal data collected by Bathroom & Kitchen Makleaar will not be transferred, sold, exchanged, transmitted and/or disclosed to any third party outside Bathroom & Kitchen Makleaar without the user's consent, unless required by law and/or for the purpose of providing services to the user. This does not include certain employees and service providers who enable Bathroom & Kitchen Makleaar to keep the Site operational, to comply with the purposes from article 5 above and/or to provide services to the user, who have assumed the obligation to ensure the confidentiality of the data provided and to comply with the applicable regulations for the protection of personal data, at the time of appointment. The contracts with service providers shall specify the purpose, scope, content, duration, nature and purpose of data processing, the type of personal data, the categories of data owners and the obligations and responsibilities of Bathroom & Kitchen Makleaar and the appointed third parties.

In particular: Bathroom & Kitchen Makleaar may share the personal data provided with controlling companies, subsidiaries, affiliates, related companies and/or intermediaries associated with Bathroom & Kitchen Makleaar.

Bathroom & Kitchen Makleaar may share certain personal data provided by the user internally within Bathroom & Kitchen Makleaar, with certain departments, such as administration, marketing or IT.

Finally, users should be aware that Bathroom & Kitchen Makleaar may (and Bathroom & Kitchen Makleaar reserves the right to) disclose their information in the following cases: (i) when this is required by a judicial or administrative authority; (ii) when this is necessary to exercise your rights in accordance with Bathroom & Kitchen Makleaar's general terms and conditions and this privacy notice; (iii) when this is necessary to comply with the law; (iv) when this information could be useful to protect the rights of third parties; (v) when it is useful to protect the rights, property or safety of Bathroom & Kitchen Makleaar, its officers, subsidiaries, affiliates, directors, officers, employees, users or the general public; and (vi) when there are reasonable grounds relating to public safety, national defence or public health.

10. Security - How do we ensure data security?

Bathroom & Kitchen Makleaar declares its intention to take the technical and organisational measures necessary to ensure the security, integrity and confidentiality of the data, in accordance with the provisions of the RGPD to prevent their falsification, loss, consultation or unauthorised processing.

Bathroom & Kitchen Makleaar does not guarantee absolute privacy when using the Site, as the possibility that unauthorised third parties may take cognisance of it cannot be excluded. The user acknowledges that the existing technical means providing security are not impenetrable and that even when taking all reasonable security measures it is possible to suffer manipulation, destruction and/or loss of information. If a security incident is detected that poses a significant risk to the data owner, this event will be reported immediately to the competent supervisory authority, together with the corrective and palliative measures taken and/or to be taken.

Bathroom & Kitchen Makleaar is not responsible for the loss or deletion of data by users. Similarly, Bathroom & Kitchen Makleaar does not accept any responsibility for any damage caused by computer viruses.

Finally, users must also take measures to protect their information. Bathroom & Kitchen Makleaar stresses that you take every precaution to protect your personal information while using the internet. At a minimum, you are advised to regularly change your password, using a combination of letters and numbers, and make sure you are using a secure browser.

11. Data owner rights and procedures to respond to their exercise - What are my rights as a data owner?

The user who is the data owner may at any time exercise the rights of access, rectification, cancellation, objection, restriction of processing, portability, confidentiality and deletion in respect of their personal data, in accordance with the provisions of Article 15 et seq. of the RGPD, as applicable.
The exercise of these rights can be carried out by the user himself via an e-mail to badkamerenkeukenmakelaar@gmail.com, or by any of the methods mentioned in the applicable regulations mentioned above. Bathroom & Kitchen Makleaar may request the necessary data to validate the identity of the owner of the data.

Deletion of some data will not take place if it may harm the legitimate rights or interests of third parties, or if there is a legal obligation to retain the data.

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13. Training - Do we train?

Bathroom & Kitchen Makleaar staff performing functions related to the processing of personal data are trained to ensure better protection of personal data and data subjects' rights.

14. Third-party links - Does our Site contain links to other sites?

The Site may contain links to third-party websites, with or without advertising content, whose privacy policies differ from those of Bathroom & Kitchen Makleaar. The linked websites have no connection with Bathroom & Kitchen Makleaar and their presence does not in any way imply a suggestion, invitation or recommendation to visit the destination sites or any form of link or association between Bathroom & Kitchen Makleaar and such websites. Bathroom & Kitchen Makleaar is not responsible or liable for the content, use and activities of these linked websites, nor for any damages, present or future, material or moral, direct or indirect, suffered by users and arising from the information contained in these sites or from the relationship that users may establish with third parties whose services are published on the Site. Nevertheless, any comments on these linked websites are useful to Bathroom & Kitchen Makleaar to improve the services and/or ensure the integrity of the Site. Bathroom & Kitchen Makleaar is committed to doing everything possible to prevent links on the Site to sites with illegal content.

15. Cookies - Do we use cookies?

When the user visits the Site, Bathroom & Kitchen Makleaar may store some information on their computer in the form of a "cookie" or similar file. The Site uses cookies to (i) track advertisements, (ii) collect Site traffic data and (iii) improve the user experience when using the Site.

Users should be aware that in order to visit the Site, it is not necessary to allow the installation of cookies sent by the Site. This may only be required in connection with certain services. The user can delete cookies from his/her computer's hard drive, block access to his/her computer via his/her browser or choose the corresponding option when asked about the possibility of using cookies for these purposes and in accordance with Bathroom & Kitchen Makleaar's Cookie Policy.

Cookies are information files that a website or the provider of certain services from the site transfers to the hard disk of the user's computer via the browser program. Cookies themselves cannot identify the user personally (although they may contain the user's IP address), but they enable them to recognise the user's browser and store certain data (the user's operating system, the domain name of the website from which the Site is linked, among others). Bathroom & Kitchen Makleaar reserves the right to hire the services of third parties to analyse and understand the users of the Site, who may not use the information collected for purposes other than to improve Bathroom & Kitchen Makleaar's services.

16. Approval

User's use of the Site implies knowledge and full acceptance of Bathroom & Kitchen Makleaar's privacy policy and Bathroom & Kitchen Makleaar's terms and conditions, if any. Similarly, by completing the request for service, the user accepts Bathroom & Kitchen Makleaar's privacy policy and Bathroom & Kitchen Makleaar's terms and conditions.

17. Modifications - Is this the latest version?

This is the current version of Bathroom & Kitchen Makleaar's Privacy Policy, updated on 14 August 2023.

Bathroom & Kitchen Makleaar may change this Privacy Policy at any time and without notice. Such changes will be effective from their publication on the Site or when notified to users through any of the available means, whichever occurs first. Users should regularly inform themselves of the terms contained herein by logging in periodically.